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FAQs
Do your gensets meet international certifications such as CE, ISO, or UL?

Our generator sets are certified with CE, ISO, UL, SGS, BV, PVOC, and comply with EPA Tier 4 and EU Stage V standards, meeting global efficiency and emission requirements.

Can you customize generator sets to match our specific requirements (power, voltage, frequency, fuel type, dimensions, etc.)?

We offer fully customized solutions, including product design, enclosure design, noise level requirements, and adjustments to power, voltage, frequency, fuel type, and dimensions.

What are the core performance specifications such as rated power, efficiency, noise level, and load response time?

Each generator undergoes comprehensive factory testing, including full power load and noise tests. Certified test reports are available, and customers are welcome to request a Factory Acceptance Test (FAT).

What is the design lifespan of your generators?

With proper maintenance, our generators have a design lifespan of over 20 years. We provide a warranty of 18 months or 1,200 operating hours, whichever comes first, covering all parts and offering on-site commissioning services.

Do your generators meet environmental standards for low emissions and noise control?

All our generators are built to meet environmental standards, using low-emission technology and advanced noise reduction designs, and we’re happy to provide the certifications and test data to back it up.

How long has your company been manufacturing generator sets? Do you have similar project references or client cases?

We’ve been manufacturing generator sets since 2008. You can find project examples and past client collaborations in our exhibition and factory showcase materials.

How do you ensure product quality?

We make sure every generator meets high standards through raw material inspections, monitored production processes, and rigorous factory testing before delivery.

What is the production lead time for custom generators? Can you offer expedited production? Do you assist with international shipping and customs clearance?

Standard production takes 15–25 working days, with expedited options available. We also assist with global shipping and customs clearance to simplify delivery.

What is the difference between a generator and a generator set?

A generator converts mechanical energy into electricity and typically requires an external power source to operate. A generator set is a self-contained power system that includes an engine, generator, and control system, allowing it to generate electricity independently.

What types of industrial diesel generator sets are available?
  • Stationary generator sets: Fixed installations ideal for continuous power supply in factories or data centers.
  • Mobile generator sets: Mounted on trailers or vehicles for easy transport, perfect for emergency power supply.
  • Containerized generator sets: Housed in standard containers for convenient shipping and outdoor or temporary power projects.
  • Silent generator sets: Equipped with noise-reduction enclosures, suitable for noise-sensitive environments.
Where are diesel generator sets commonly used?

They are widely used across industrial, agricultural, transportation, medical, telecommunications, construction, and emergency response sectors, providing either primary or backup power.

What should I consider when choosing a diesel generator set?
  • Power requirements: Make sure the generator’s output meets the power needs of your equipment or facility.
  • Environmental conditions: Factor in site temperature, humidity, and altitude.
  • Fuel efficiency: Choose a generator that uses less fuel, helping you keep operating costs down over time.
  • Ease of maintenance: Choose units with straightforward servicing and strong after-sales support.
  • Compliance: Ensure the generator meets local safety and environmental regulations.
When should I use a diesel generator set?

They’re a great choice when you need steady, long-lasting power, dependable performance, or a solution for places where grid electricity is limited or unreliable.

How can I ensure reliable operation in harsh weather conditions?
  • Weather protection: Install rain or snow covers.
  • Cold weather readiness: Use preheating systems for low temperatures.
  • Dust protection: Clean air filters regularly and install dust covers in sandy environments.
How do you ensure the quality of generator sets during production?

We ensure quality through strict raw material inspections, close monitoring throughout the production process, and comprehensive testing of every unit before delivery.

How often should a diesel generator be run for maintenance?

It’s recommended to run the generator at least once a month for about 20 minutes (10 minutes for INV2000 models) under normal operating temperature and load as part of routine maintenance.

How often should a Cummins diesel generator be serviced?

Maintenance intervals vary depending on engine performance and operating conditions, but a safe guideline is to service the generator every six months. At minimum, an annual inspection is recommended to ensure everything is running smoothly. The type of diesel engine and its application can significantly affect the required maintenance frequency.

Can Cummins diesel generator sets operate in cold climates?

Our Cummins diesel generator sets come with cold-weather configurations, including engine preheating systems and electrically heated oil pans, allowing reliable operation in low-temperature environments.

Can a Cummins portable diesel generator run continuously for 24 hours?

Continuous 24-hour operation, especially at full load, is generally not recommended for most portable generators. These units are designed for shorter run times, and prolonged use may cause overheating or potential damage.

What type of diesel fuel is required for Yuchai diesel generator sets?

Light diesel is the standard choice for Yuchai gensets, while heavy fuel is limited to specific models. Selection should take into account operating duration, ambient temperature, and cost considerations. Always adhere to fuel quality standards to help extend the service life of the generator.

Do Yuchai diesel generator sets have remote monitoring or smart alert capabilities?

The intelligent version of Yuchai diesel generators comes with remote monitoring and alert functions. Through a dedicated app, users can remotely start or stop the generator, automatically generate fuel consumption, load rate, and carbon emission reports, and receive early warnings of potential faults, reducing the need for on-site maintenance personnel. This is particularly suited for industrial environments where operational efficiency is critical.

Does the Yuchai MTU diesel generator set support remote monitoring and fault diagnosis?

Through the remote monitoring management system, operators are able to track real-time operating status, receive fault alerts, and manage maintenance without being on-site. The system allows you to view parameters such as fuel level, battery voltage, oil pressure, engine temperature, output power, running hours, mains and generator voltage and frequency, and engine speed from a remote interface.

Does the Yuchai MTU diesel generator set provide multi-voltage output or adjustable frequency?

Common voltage options include 220V for single-phase equipment (e.g., household appliances) and 380V for three-phase equipment (e.g., industrial machinery). Frequency can also be adjusted, typically between 50Hz and 60Hz, the two most widely used international power standards. Adjusting the frequency ensures the generator’s output matches the requirements of connected equipment for optimal performance.

Can SME diesel generator sets operate in parallel?

SME gensets feature a WASS automatic synchronization system, enabling multiple units to run in parallel seamlessly for increased capacity or redundancy.

Do SME diesel generator sets support remote monitoring?

They offer automatic, manual, and remote start/stop options, along with monitoring for engine safety, electrical load, on-site battery backup voltage, and shelter temperature helping optimize performance and reduce fuel consumption.

What protection features are needed for SDEC diesel generator sets in coastal areas?

All of our gensets come standard with an epoxy-coated enclosure and IP55 protection rating. A copper-nickel alloy radiator can be selected for enhanced corrosion resistance, and weekly freshwater rinsing is recommended to remove salt deposits.

What type of fuel is required for SDEC diesel generator sets?

For light diesel applications, we recommend China’s national standard No. 0 or -10 diesel with sulfur content ≤10 ppm. Inferior fuel should be strictly avoided. Heavy fuel oil is permitted only for specific marine or industrial models (such as the SC9DF series) and must be preheated to 90-120°C before use.

Do SDEC diesel generator sets support remote monitoring?

Optional ComAp Cloud or SmartGen HGM systems allow operators to view real-time data and receive fault alerts via mobile app, enabling efficient monitoring without being on-site.

Can Mitsubishi diesel generator set output multiple voltage levels?

Mitsubishi diesel generator sets can be configured to deliver various voltage options such as 415/240V, 380/220V, and 220/127V. Users can select the appropriate voltage based on their specific power requirements.

What is the noise level of Mitsubishi diesel generator sets?

Noise control is a key consideration in the design, with efficient mufflers and soundproofing materials reducing operational noise. Sound levels are typically below 100dB(A), meeting relevant environmental standards and making them suitable for a range of applications.

What is the service life and overhaul interval of Hyundai diesel generator sets?

Under standard operating conditions, Hyundai powered generator sets have a service life of 30,000 to 50,000 hours. The usual overhaul interval is approximately every 12,000 hours for prime power applications or 20,000 hours for standby use.

Do Hyundai diesel generator sets support smart monitoring and remote management?

Yes, our Hyundai powered generator sets enable real-time monitoring of key parameters such as voltage, frequency, and oil pressure, along with fault warnings via SMS or email notifications. They can also automatically generate energy efficiency analysis reports for better operational management.

How can FAW diesel generator sets be adapted for high-altitude or high-temperature environments?

At high altitudes, output is typically derated by about 7% to 9% for every 1,000 meters. A high-altitude turbocharged version is available to maintain performance. In high-temperature conditions where ambient temperatures exceed 40°C, an enhanced cooling system featuring dual fans and a larger-capacity radiator is recommended.

What configurations are required for parallel operation of FAW diesel generator sets?

Parallel operation requires the installation of a paralleling control cabinet (synchronizing cabinet) and synchronization detection devices. These components ensure voltage, frequency, and phase synchronization across multiple units, enabling safe, stable, and efficient load sharing.

What operating modes are available for Deutz diesel generator sets?
  • Island mode operation: The generator set serves as the sole power source for the user’s system. This is ideal for locations without access to a public power grid or for users who choose to generate their own electricity, often making use of the heat produced by the generator when applicable.
  • Operation during power outages: In most cases, the user’s system is powered by the public grid. However, if the grid fails, the generator can automatically start to minimize disruptions or prevent material and financial losses in various sectors such as data centers, hospitals, and industrial facilities that require continuous operation.
  • Parallel operation in island mode: Multiple generator sets operate in parallel as the sole power source, enabling higher capacity and redundancy.
What is the maintenance interval for Deutz diesel generator sets?

The standard maintenance interval is 500 hours. For gensets rated below 65 kVA, an extended maintenance option of up to 1,000 hours is available. Fuel consumption is optimized to save fuel and reduce operating costs.

How do Isuzu diesel generator sets reduce noise?

Each Isuzu powered genset is carefully engineered with sound-absorbing and heat-insulating materials, thicker panels, specialized tuning, and a precision-built exhaust enclosure. These measures not only lower operational noise but also balance high and low frequencies. At a distance of seven meters, the smallest 20 kVA unit operates at just 51 dB, comparable to an average conversation.

Can Isuzu diesel generator sets be monitored remotely?

Yes, Isuzu gensets offer convenience and control through a cloud-based monitoring and management system, allowing you to access and operate the unit via your smartphone.

What energy-saving technologies are used in Yangdong diesel generator sets?

Yangdong diesel generator sets feature an electronically controlled high-pressure common rail fuel system that improves combustion efficiency and reduces fuel consumption by approximately 8%-15% compared with conventional models.

What is the noise level of Yangdong diesel generator sets?

Available in open-type and soundproof configurations, Yangdong diesel generators in silent and ultra-silent models operate at noise levels ranging from 63-75dB at a distance of 7 meters.

What is the difference between marine generator sets and land-based generator sets?

Marine generator sets are built to withstand high humidity and high-salinity environments, offering enhanced corrosion resistance. Their control systems are generally more advanced, supporting multi-unit parallel operation, automatic load sharing, and remote monitoring functions.

In what scenarios are marine generator sets used?

They are widely used across various types of vessels, including passenger ships, cargo ships, fishing boats, and naval vessels. Marine gensets can serve as either the primary or backup power source, supplying electricity for navigation, lighting, communications, and other onboard systems.

What are the advantages of using a generator set as a ship emergency power source?

A ship’s emergency generator can start quickly in the event of a main power failure, supplying electricity to critical navigation equipment and ensuring the safe operation of the vessel while maintaining emergency power for essential onboard systems.

Can offshore drilling platforms use generator sets as backup power?

Marine generator sets can also serve as backup or auxiliary power sources for offshore drilling platforms.

How should marine generator sets be maintained?

To ensure reliable performance and extend service life, regular maintenance is essential. This includes inspecting and securing all components, cleaning as needed, and checking the proper operation of cooling, lubrication, and fuel systems. Electrical and control systems should also be tested for responsiveness and reliability.

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